Start Booking Features

Scheduling features built to power your business

Simplify your day-to-day with the best online scheduling software, packed with booking features designed to help your small business do big business. No headaches, no training, no scribbled sticky notes to keep track of.

Online Booking

Online Booking

Give your customers the freedom to schedule appointments, sign up for classes, and make changes to their bookings directly on your site without ever having to talk to a human. (Because making it so your customers don’t actually have to pick up the phone is a huge positive!)

Keep the entire booking experience on-brand and on-track by customizing your calendar design and booking flows.

Scheduling & Appointments

Scheduling & Appointments

No more tying strings on your finger or furiously scribbling down appointment details while you’re on the phone – let your brilliant calendar keep track of everything for you.

You’ll be surprised at how much time a reliable online scheduler frees up for more important things, like keeping your paying customers super happy.

Classes & Group Bookings

Classes & Group Bookings

Start Booking’s powerful online scheduler lets you accept bookings for group classes and events as well as one-on-one appointments, allowing your clients to reserve their spot right on your website. (No more empty classes or lonely events!)

Customer Relationship Management

Customer Relationship Management

As a small business, you’re in the business of taking care of your clients, not just managing them. Start Booking allows you to keep track of customer details so you can serve them even better… and keep them coming back for more.

Customer Communication

Customer Communication

Nothing wrecks a customer relationship faster than poor communication. Start Booking makes it easier to communicate with your customers the way they prefer to chat, all from one convenient inbox. They’ll get your message loud and clear!

Online Payments

Online Payments

Cha-ching! Accept payment online before, during, or after appointments. Easier for your customers to pay, easier for you to get paid. (Without high transaction fees or long processing times!)

Powerful Integrations

Google Analytics
Google Analytics

As close as you can get to reading your customers’ minds. Gain insights into customer behavior and visualize your booking performance over time.

Google Calendar
Google Calendar

Save the date. Sync your Google Calendar up with Start Booking to keep track of all your commitments in one place, with two-way integration.

Mailchimp
Mailchimp

You’ve got mail! Seamlessly push your customers into a MailChimp list and send newsletters, promotional emails, and reminders.

Stripe
Stripe

Money in the bank. Accept customer payments online before, during, or after appointments and manage all payments in one place.

Zoom Meetings
Zoom Meetings

Virtual meetings made easy. Automatically set up Zoom virtual meetings for your appointments, classes, and events.

WordPress Booking Plugin
WordPress

The best WordPress booking plugin out there. Fully integrate booking into your WordPress website without having to manage your calendar from the WordPress admin page.

Explore All Features

Book recurring appointments
Personal booking website

Don't have a website? No problem, with Start Booking you'll get a booking website where your customers can book with you at no additional cost.

Custom fields for booking forms
Custom fields for booking forms

Ultimate flexibility. Customize every aspect of your service, from working hours to employees assigned to service descriptions.

Create events
Create events

Schedule one-off or repeating events and allow participants to book online. Then, manage attendance from the back-end.

Group appointment bookings
Group appointment bookings

Along with individual appointments, use Start Booking to book classes and other group events. Configure maximum capacity, instructors, and more.

Configure booking and cancellation timelines
Configure booking and cancellation timelines

Use Start Booking to indicate how far in advance a customer needs to book a certain appointment and how much advance notice they must give in order to cancel.

Create customer accounts
Create customer accounts

Save customer details automatically whenever a new customer books through the platform, or create new customer profiles from the back-end. View a comprehensive appointment history for each customer along with notes.

Book appointments from the back end
Book appointments from the back end

Make sure customers booking over the phone make it into the system by booking appointments for them in the back-end.

SMS notifications
SMS notifications

Send appointment reminders and other customer communications through SMS text messages.

Configure global working hours
Configure global working hours

Enter standard business hours, off-days, and bank holidays so you never book an appointment you can’t keep.

View appointment details at a glance
View appointment details at a glance

Click any appointment to view appointment details and leverage quick actions such as checking in or out, adding notes, and cancelling.

Find the right class
Find the right class

Allow your customers and staff members to easily and quickly find the classes they are looking for, with convenient calendar filtering and the ability to group services by type.

Create and manage unlimited classes
Create and manage unlimited classes

Allow for unlimited schedules for each class that can be assigned to different users and rooms. Then, hide or display specific class schedules on your website.

Book appointments directly from your WordPress site
Book appointments directly from your WordPress site

Use the powerful Start Booking WordPress plugin to fully integrate booking into your website without having to manage appointments from the WordPress admin.

Manage multiple employee calendars from one location
Manage multiple employee calendars from one location

Assign individual staff members to each bookable service, schedule individual working hours and breaks per user, and send personal notifications and alerts for staff.

Multi-view calendar
Multi-view calendar

View your daily, three-day, weekly, and monthly calendar at a glance.

Send customer emails
Send customer emails

Use MailChimp to send out reminder emails and newsletters, with email template configuration.

Smart booking technology
Smart booking technology

Our platform automatically identifies when you’re available so you dont’ have to define appointment times. It works seamlessly with your personal calendars connected with Google Calendar.

Build in “buffer” time in between appointments
Build in “buffer” time in between appointments

Give your staff members plenty of time to get ready before a certain service or clean up after one. Configure how much buffer time is required between different types of appointments.

Easily change appointment dates and times
Easily change appointment dates and times

Simply drag an appointment to a new time slot and across multiple team members to change it.

Configure currency, time, and date formats
Configure currency, time, and date formats

Currency, time zones, and other formats are all totally customizable.

Packages
Packages

Sell more by bundling services or classes into a package of bookings. You can set the price for the whole package so your customers get a discount for purchasing the package.

Live, human support
Live, human support

Reach out to our friendly customer support team whenever you need a hand. (Our usual reply time is just a few minutes.)

Frequently Asked Questions

  • How does the free trial work?

    The free trial lasts 14 days, during which you will have access to all Start Booking features. At the end of the 14-day free trial, your account will change to the plan that was selected during signup.

  • How long does it take to setup?

    The setup time can be as little as 15 minutes depending on number of users, customers, services need to be added to the account.

  • Does Start Booking offer any help in getting setup?

    Yes! Anyone that signs up for a paid plan will receive a complimentary setup consultation where an online booking specialist will walk you through the setup process and answer any questions you have.

  • What's the difference between appointments and class bookings?

    Appointments are typically one-to-one bookings whereas class bookings are generally one-to-many bookings. Think of class bookings like a yoga class or a seminar where there is an instructor and a group of customers that joined the session.

  • What integrations are available?

    Our list of online booking integrations is always growing and evolving. As of now, you can integrate Zoom, Stripe, Google Analytics, Mailchimp, Google Calendar and WordPress.

  • How do online payments work?

    Online payments are processed through our partnership with Stripe. To get started, first you need to create a free Stripe account and then log into your Start Booking account and connect your Stripe account. Once connected, you'll be able to display a payment form within your booking form. In addition, you'll be able to take payments directly from the Start Booking dashboard.

Get start with online booking

Ready to start booking more customers?

Time to see how fast and easy managing (and filling!) your schedule can be.

Start a 14-day free trial today and watch how Start Booking propels your business forward.